Service

Nationwide Biomedical Coverage for Orange Medical and Orange Veterinary

Setting the Record Straight: Yes, We Absolutely Provide Biomedical Service

It’s been suggested by some competitors that we lack biomedical servicing capabilities. That claim is completely incorrect.

New Zealand’s healthcare and veterinary sectors benefit from a robust, nationwide biomedical servicing network formed by three specialised companies—Page Biomedical, BV Medical, and ASH Solutions. This alliance ensures that all Orange Medical and veterinary equipment is maintained to the highest standards of safety, compliance, and performance.

Key Partners and Their Expertise

  1. Page Biomedical

    • A trusted name in biomedical engineering, Page Biomedical offers tailored servicing, calibration, and compliance support for a wide range of medical and veterinary equipment.

    • Known for its responsive service and technical precision, Page Biomedical supports both urban and rural healthcare providers.

    • Page Biomedcial carryout service mission trips, additional visits can be added to help reduce travel fees.

  2. BV Medical

    • Established in 2004, BV Medical is a one-stop shop for biomedical engineering services across New Zealand.

    • With 14 experienced biomedical engineers and service centres in Auckland, Bay of Plenty, Kapiti Coast, and Christchurch, BV Medical provides:

      • Performance Verification: Annual on-site checks to ensure equipment safety, functionality, and calibration.

      • Preventative Maintenance: Scheduled servicing to prevent costly breakdowns and ensure reliability.

      • Repairs & Callouts: Fast, expert repairs and emergency callout services for mission-critical equipment.

    • Their motto: “We look after your equipment so that you can take care of the people.”

  3. ASH Solutions

    • Specialising in asset management and biomedical servicing, ASH Solutions delivers scalable support for clinics, hospitals, and veterinary practices.

    • Offers advanced diagnostics, compliance tracking, and equipment lifecycle management.

    • Specialists in radiology installations, training and consultation.

Coverage Highlights

  • Nationwide Reach: With service hubs and mobile units, the network ensures full coverage across mainland New Zealand, including remote and rural areas.

  • Integration: All partners provide dedicated support for veterinary equipment, ensuring consistent standards across human and animal healthcare.

  • Regulatory Compliance: Services are aligned with New Zealand’s health and safety regulations, ensuring equipment is safe, calibrated, and compliant.

  • Collaborative Strength: The synergy between these companies allows for shared expertise, resource optimisation, and seamless service delivery.

  • Efficient Servicing for Smaller Equipment: More often than not, it’s recommended that smaller, portable items—such as monitors, ECG units, and handheld devices—be sent to a service centre for repair or maintenance. This approach helps reduce downtime and cost, allowing for faster turnaround and more efficient resource use. Return freight cost a lot more economic than a call out.

Loan Equipment Support for Medical and Veterinary Clinics

To ensure continuity of care during equipment servicing, upgrades, or unexpected breakdowns, a range of loan equipment is available to support both medical and veterinary practices. This service helps maintain clinical operations without interruption and is typically offered by biomedical service providers and equipment suppliers.

Available Equipment Types (Subject to Availability)

  • Monitoring

  • ECG

  • Ultrasound Scanners

  • Veterinary Anaesthesia

  • Vaporiser loaners

  • Portable X-Ray Systems

Terms of Loan

  • Subject to availability – loan units are allocated on a first-come, first-served basis.

  • Freight is chargeable both ways. (at cost)

  • Original packaging and accessories must be retained and returned with the loaned equipment.

  • Short-term rental options are also available for clinics needing temporary access to additional equipment.

Independent, Transparent Biomedical Support You Can Trust

Our network of biomedical service providers operates completely independently from Orange Medical and Orange Veterinary. That means no hidden agendas, no pressure to replace equipment unnecessarily, and no “silly business”—just honest, expert support focused on keeping your clinic running smoothly.

Fixed-Price Servicing That Makes Budgeting Simple

We offer fixed-price service plans tailored to your specific inventory and operational needs. This makes budgeting straightforward and predictable—no surprise costs, just reliable care for your equipment.

Optional Asset Management for Total Oversight

Need help keeping track of your equipment lifecycle, compliance, and servicing schedules? Our providers also offer asset management solutions to streamline your operations and give you peace of mind.

We would welcome more Biomedical Service Companies to join our alliance, please feel free to contact us.